It has been working great before, and nothing in the house has changed recently. I don't know what the other small light is for. Follow these steps to reboot a Virgin TV box: Turn the TV box’s power off at the wall socket. When you say "all the lights on the front", the V6 only has one or two, depending on your interpretation. 0 has got a constant orange light and our internet is working intermittently. Solid Red Light on Router on Hub 3. Options. . The white power light on the box will go off as you’re holding the button, once the power light comes back on the box is ready for paring. Check that all the cables connect firmly into the TV box and your TV. Recently, however, many customers have been reporting that their Virgin Media telephone line has been flashing white. Wifi: Indicates the wifi is on and working. It blinks white when the router establishes a connection. It provides phone, internet and TV services to its customers. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. I have subsequently tried rebooting it and also resetting it. Select your Virgin Wi-Fi network from the list of available networks. Yes it is in an open space and not re heating. You will need the hub serial number, and your account number and area code. speeds explained. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. on 09-08-2022 09:04. This simple. Solid green when in Modem mode. I have turned the router off and on still same issue. Launched almost a year ago now, the redesigned Hub 3. White power light is on and Internet lights are blue. Thanks 4 helping. Hi @Nigel_F, If you ever experience a red light on the front of your Hub 3 when in router mode, please follow these steps regardless of the router being hot to the touch. All Lights Are Off; Internet LEDs Are Blinking And Clear Power LED Is On ; White Power LED Is On And Internet Light Is Off ; Clear Power Led Is On and Ready Light Is off ; Virgin Media Hub 3 . Hub 5 blinking green base light. Virgin Media. Router has a solid red light on. Virgin Media Community TV V6 Tivo V6 lights? Options Tivo V6 lights? logindetails On our wavelength Options on 01-04-2023 18:57 I've recently upgraded from. VM will not dispatch any technicians while an area fault exists. What Do Lights Mean on Virgin Media? Virgin Media is a leading provider of broadband, television, mobile and landline services in the UK. Red. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Hudd24. on 16-02-2023 20:29. Just got a solid white light and nothing would change, resetting etc. The switchover process includes: Transferring your existing Virgin Media services, such as TV, broadband and phone services. Hub 3 Base LED keep flashing Green light on initial install. It has it for about 30 minutes and then turns solid white but no devices can connect to it. It should then pulse slowly as it connects to your Hub. 1. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. I don't work for Virgin Media. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. Enjoy your box sets, catch up and live TV anywhere you’re online in the UK, plus enjoy your recordings whilst at home. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. In your Stream kit you’ll find everything you need to get the Stream box up and running. Hi, My virgin WiFi Hub 3. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before? The only way it works now is to connect it via Ethernet cable. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. Options. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. This includes: The Stream box. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. It would appear to be morse code for A T E, but I could just be looking into it too much. Meaning of Different LED Lights on Virgin Media Hub Virgin Media offers a range of cost-effective and feature-rich Hubs, including Hub 2, Hub 3, Hub 4, Hub 5, and Hub 5X. Flashing White – Connecting to Virgin Media network. QuickStart, set up and connections. 2) Then also try the “free & automated” Service Status number - 0800. If nothing shows on there, try calling it in as a fault (free on 150 VM line. This means that the Hub is probably switched off, or the wall plug is, or both. The top wifi light is solid green, the internet connection - 5396739. Depending on the age of the hub eventually white light can fail and red becomes default. The power light of the Virgin Media Hub 3. If the lights indicate a problem, try the next. Call equipment activation on 0800 953 9500. It is a reliable, efficient and cost-effective way to make calls. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. Reply. Connect the white cable properly to the Virgin media wall socket. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. Hi mayshane189. After plugging in the box for the first time on the 12th October we noticed the box had an orange light. It could be that there is an interruption in the connection, a fault in the line, or a problem with the box itself. In either Mode the red power light is an indication of over heating and most not be ignored. 0) is showing a red light. I have a green light on the 3-pin plug PSU but no lights at all on the hub 5 itself, and. Try a 30 second pinhole reset of the hub with no ethernet connection. Account - Cable. If the Virgin Media button is glowing a purple colour, it means that your Super Hub is in Modem Mode. Understanding the TiVo box lights. 7 Repeat the process to pair your other Boosters. Hi hope someone can help , my V6 tv box has a constant red light for the last few weeks , ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. One issue that is commonly encountered is a flashing Virgin Media box. Please follow the below steps. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. The red light indicates that there’s no connection to Virgin’s network. The Hub should now operate. I've worried because the posts all say there is a risk of overheating, and also because I'm online all day for professional reasons so can't afford an outage. no other lights or indicators just the red light bar. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). For a brief period, press. Neither of the 360 boxes suffer from any issues. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). Here’s what each one means. A Virgin Media hub’s white light has a special meaning. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterday According to this Link a box with the light flashing in any colour is faulty. On our wavelength. 168. It was a black screen with the info that the channels were updating etc. 0 in Networking and WiFi yesterday; Whatsapp Blocked in Networking and WiFi yesterday; Relocate Virgin Media Router in QuickStart, set up and connections yesterday; New 1gig connection in Speed yesterday; slow ethernet speeds in Speed yesterdayHub 3 green flashing light. Please can you try this for me: • Turn the power switch off on the back of the Hub. 168. The On switch can be used to turn on the box. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virgin Lights up when your Hub’s turned on, then fl ashes and changes colour during set up. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. Go to solution. The code C233 is a specific code used by Virgin Telco. Go to solution. Hi, sorry my first post…. • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight. My virgin WiFi Hub 3. Your network has been fixed Otherwise noth. On the hubs 4 and 5 a red light means there’s an issue with the cable connections. Hello Ewelina1, many thanks for reaching out on our help forums and for your first post here. Security matters. It used to intermittently change between white and orange but now it stays orange all the time. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. The Virgin Tivo box has several lights located on the front of the box. First installation and flashing green light. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before?The only way it works now is to connect it via Ethernet cable. However, then my wifi stopped working. Start by checking the power light. 1Gb. Sign in . The device should now have stopped searching for WPS, meaning that. Turn the power switch off on the back of the Hub. I am sorry to hear that there is an issue with. or it may be that it is "overheating" - is it "warm" in a well ventilated place. My Hub 3 remains with a solid red light even after rebooting, moving the location, leaving it off to. You could try a factory reset if you haven't already tried that, go to Settings > System > Factory Reset. Good morning, My Hub 3 is showing a solid red light, is VERY warm to the touch, the TV glitches occasionally and the Wi-Fi is lost randomly on differing devices. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. This means that the Hub is probably switched off, or the wall plug is, or both. Try our TV troubleshooting tool now. 3. I followed the install instructions but they all seem to suggest that when I plug it in I will get a white flashing light. Thank you for your post and welcome to our community. In normal operation the power light will be on and the connection light will be off. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. Thanks for the reply. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. 1 ACCEPTED SOLUTION. In this article, we will cover the meanings behind the various lights on your Virgin Media router, including the Virgin Media Hub 3, Hub 4, and Hub 5. As per the advice from @nodrogd, this will need to be replaced. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button. I have contacted customer support who assured me that 'everything looked fine from their end' but everything is NOT fine. In this article,. What do the Colours mean on Virgin hub? It is possible that the internet is out of range or there is no internet at all. If it's still red then you need a replacement hub via a VM engineer. I recently upgraded by bandwidth and a hub 5 arrived today. Thank you so much for your post and welcome to the community forums, it's great to have you here. Options. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Superhub 3. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. My broadband and WiFi are working perfectly. • Turn the power switch off on the back of the Hub. Hello, My virgin WiFi Hub 3. 0 red light constantly on. It has three LED lights on the front that indicate the current status of the connection. Some. - pressed reset button for 15 seconds. The kit is in Modem Only mode and the service appears to be working just fine. Thanks for posting and welcome to the community. Now, navigate to the Advanced Settings, then click on Wireless. I followed all the instructions in the forum: switching it off for a while to cool down, we have done to pinhole reset fir 30 seconds. hub 4 started flashing white, and keeps cycling from solid, to flashing. my router has had a red light on for over a week now. If you move the Pod too far away it will loose connection. Since yesterday, my virgin media Hub 5 has been on a rotating solid blue light to flashing blue light to flashing white light. Red light on a Virgin Media Hub 4. The virginmedia connect app does nothing in regards to the connecting of the pods. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Re: Red light. Check here to find out what the lights on your Virgin Media router mean. The Ethernet port speeds are very good, with up to 1 Gbps of download speed and 200 Mbps of upload speed. Virgin Media Hub 3 Lights Meaning. Step 1: Look at the back of your modem. Some users have had similar problems after an update and then the problem goes away after another update. However, all the pods are doing is flashing a white led and jot connecting in anyway shape or form . These lights provide a visual indication of the box's current state. The legacy TiVo has 6/7 LEDs if you include the recording lights. Find out what all the different lights mean on your Virgin Media Ireland Hub. A solid amber light shows. it's possible that your's still needs activating. Our 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. One blue/red light behind the wireless button on the front panel. Let us know and we can go on from there. all to no avail. A flashing red power light signals that there’s an issue that needs addressing. If it's a red light in Router mode as opposed to modem mode - VM need to swap out the hub asap as it is either overheating or thinks it is due to a faulty sensor! If it were me, I'd call 150 (or 0345 454 1111) and tell them it is hot - they'll book a tech visit sharpish!Amber light. Reboot the Virgin Media broadband Hub and TV box Sound issues on Virgin TV channels TV issues can be caused by a number of factors, from connection faults to issues in your. on 16-06-2023 11:32. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. 0. Flashing White – Booting/Connecting. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. The lights on the front of your Hub tell you what’s on and connected. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue. Attach everything back on with 2 minutes to spare. Note: the red light on the Virgin Media Hub 4 has a. on 05-04-2023 07:59. Flashing Red – Updating firmware. • Turn the power switch off on the back of the Hub. I checked my router and it has a flashing blue light. Options. Try a 30 second pinhole reset of the hub with no ethernet connection. 1 ACCEPTED SOLUTION. This can happen after a software upgrade. 28-04-2023 08:31 - edited 28-04-2023 08:33. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. One of the most common. If the Base light is red, the hub may be overheating, and if the Power light is green, it’s a sign of a loose connection in the network. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. I have checked the service status in my area and it says no issues. . PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . Tech Chatter For all digital device, tablet, computer and tech talk. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button for 30. It hasn't been moved since i've had it (several years. on 07-02-2023 12:44. The three lights on the front of the router indicate the status of your internet connection. To disable WPS, open the router’s settings on your web browser (192. on 22-09-2023 23:20. Hub 5 Plugged In - No Lights. White power light is on and Ready light is off. It isn’t acceptable to have a malfunction of the multi-colour LEDs because the red light is an indicator of overheating. It is easy to set up and can be customised to meet your needs, but sometimes there can be problems. So my virgin hub has been working fine for ages but all of a sudden a few days ago the light bar went red instead of white. If the light on your Virgin Media Hub is red, it means that there is a problem with the connection between the hub and the network. 0 red led light. All wifi devices will now need reconnecting to the best SSID at each location. The hub is not in direct sunlight and not near a heat source. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. 2. Just keeps resorting back to flashing green. The " Understand what the lights mean on the WiFi Hub " on <this page> may help. SpeedHi My internet connection went off last night. Here's what each one means. Base LED This should flash when the Hub powers up, then stays lit during normal use. on 30-09-2020 17:56. Options. Thought it might be something overheating. I have just checked the modem temperature and although it didn't seem that hot when the light was red, it is noticeably cooler now the light is white. Hi @Kamila81. Installing . It's connected to the Internet, and is providing WiFi through 2 pods too and multiple devices. Wait at least a full minute for the router to reboot. As the setup guide advises a white light display to show the connection is correct I wanted to check if this is an initial setup disfunction or whether it ind. Recording Light: This light will be red when the box is recording a program. Do a simple reboot switch off at the mains for 15 sec and. 1. My Virgin Media contract began 4 months ago and since setting up our router has had an orange light. Sign in . Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. This is worrying as atm we’re working from home. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. Power is on. . Options. I'm sorry to see that you have the red light on the hub after following the recommended steps to resolve this. Modem mode = Magenta, which can appear red. Be grateful for your help. Not applicable. Alternatives to Super Hub 2 routers. If there is no light coming from your device, these are the steps you will need to follow. Since upgrading to 360 on both of my V6 boxes, the box I use most (in the lounge) seems to lose its power light after a period of time left on standby (like you go out for the day or overnight). some help would be really appreciatedWe would like to show you a description here but the site won’t allow us. 0 is constantly showing orange light. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Tried switching it off for a while and resetting it but the red light still remains. on 07-01-2023 13:02. What the lights on the modem mean. on 06-11-2022 18:30. Hi, The light at the bottom of my Hub 3 has been changing colour during the past week or so. The router restarts, using your existing settings. Good morning, My virgin WiFi Hub 3. on 16-02-2023 20:29. Hi my virgin. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. no activity at all on the LAN ports. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Hello. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. How to reboot my modem. Did you mean: Virgin Media Community. on 05-07-2023 11:06. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Blinking blue wan light on virgin hub. HUB 4 Bricked - Solid white light. zaenapill. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Our hub 3 is online and connected to the wifi however there is no internet. 0 has got a constant orange light and our internet is working intermittently. It may be stuck in an update loop. Options. Understand what each of the lights on your hub means, and learn how to reboot it . Alex_Rm. However, there's two ways. We’re updating your 360 box from today. May 13, 2023 by Jim Johnson Having issues with your Virgin Media internet and can’t tell what those blinking router lights mean? This guide will explain what each light on your. I am going to send you a private message. . If you spot any issues, try our Troubleshooting tips on page 10. Some users on the Forums are reporting days to complete for whatever reason. Hi, My router has a constant red light. We have had a Hub 3 for a year with no problems. We would like to show you a description here but the site won’t allow us. Options. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. By understanding the meaning of these lights, customers can ensure that their connection is working correctly. Its in router mode. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Doesn't matter where I plug it, near or far from the router. I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. The Virgin Media Hub 3 is a wireless router that is used in many homes and businesses for internet access. The light should turn solid for a moment when you first switch on the WiFi Pod (white). We have a flashing green light, and a solid green WiFi light. Hi, my V6 tv box has a constant red light for months, ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. can please look into this. There's no official status of an orange light on the Hub 3. Why is there no light on my virgin box? There are a number of reasons why you might see no light when you turn on your Virgin Media routers. Now a ‘white’ LED is actually made up of a red, green and blue component, and for reasons which are far too boring to go into here, the blue part tends to fail first, especially on ‘cheap’ components, and the VM hubs aren’t exactly built to say, Apple. 0 provides essential information about the device’s power status. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. The white light at the bottom of the router will then intermittently flash before stopping and remaining on. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Blue flashing light for 2 days now. After it, navigate to the Admin settings and restart your Virgin Box. Everything is still working fine at the moment. Wi-Fi Bands Getting the most from your Wi-Fi. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. We would like to show you a description here but the site won’t allow us. Hi Adri, the modem light has remained white, whenever I have checked it. this problem usually occurs after a fresh installation with virgin when you get all three (broadband, phone and tv) installed. I checked my landline phone and message displayed said "Line cord error, please check" I have not done anything to any part of the phone line cable so I do not understand what is going on. 4 and 5GHz. on 04-01-2023 14:58. Solid Red – Internet connectivity issue. Mumfordd04. All wifi devices will now need reconnecting to the best SSID at each location. Please look out for the purple envelope in the top right of your screen. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. . Virgin Media Hub 5 Light Status Overview. on 31-12-2022 12:53. I have tried to get all 4 set up and can't make them work. Check it's plugged in. What do the lights on my router mean? The internet light is white when connected to the internet. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. Where you go, TV 360 goes (if there’s internet). on 16-10-2022 14:35. meaning you can add and drop them with no more commitment. The Virgin Media Hub is offered as part of its Gig1 broadband package. It is in an airy space; I've reset; I've rebooted and turned off for 10 minutes. It is a unique code used to identify specific services and products. on 14-11-2022 10:44. I had 2 plugs and 2 bulbs in my old property - with no issues. The equipment is usually pre-activated, however you might need to call 0800 953 9500 to activate the hub. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. I’ve reset the hub and checked all connections countless times and still nothing. Router now has a permanent orange light on front. The rim of the streaming box lights up blue to let you its on. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. It’s like a.